Privacy Policy

Data Collected

What Information Do We Collect?

Our Privacy Policy describes in detail how we collect, use and disclose your personal information, how you can access and correct your personal information, and how you can make privacy complaints. By using our website, services, or by providing any personal information to us, you consent to our collection, holding, use and disclosure of your personal information, as set out in this Privacy Policy.

• Client Information: This includes names, contact details, and service history. We use this to manage your booking seamlessly and tailor our artistry just for you. During the face-to-face consultation, we may also collect sensitive health information to ensure treatments are safe and effective. These details could include your date of birth, medical history, emergency contact details, and any allergies or conditions relevant to the services you seek.
• Photographs and Videos: With your consent, we may collect photographs and videos for the purpose of documenting your treatments, creating a portfolio, or for promotional purposes. You have the right to request the deletion of any such images at any time.
• Website Usage Data: We may also collect information relating to your access and use of our website including social media accounts or apps, IP address, device type, browser information, time and date of access, location data, webpages visited, and other website related information including through the use of internet cookies. We use tracking technologies such as cookies to make it easier for you to use our website and services. Cookies are pieces of information that a website transfers to a computer’s hard disk for record keeping purposes and to enhance functionality of the website. Most web browsers are set to accept tracking technologies such as cookies. These tracking technologies do not themselves personally identify you, although they do identify your browser. These tracking technologies allow us to monitor our website, and to record how many people are using the different parts of the website. It is possible to set your browser to refuse tracking technologies such as cookies, however, this may limit the services we can provide to you via our website. You can adjust your Cookie settings at any time.
• Use and Disclosure of your Personal Information We collect your personal information primarily to enable us to provide you with our services and products, including when you use our website, for example, if you purchase a treatment or make a booking via our website or if you make a customer account on our website; notes taken before, during or after the treatment; if you contact us via phone or email or social media with a query or complaint and if you provide feedback about your experience with us. You are not obliged to provide your personal information to us, however in some instances if you do not provide your personal information, we may be unable to provide services or products to you. We use your personal information to provide you with our services and products; create a record of your treatments and preferences; with your consent, publish before and after treatment images on our website; with your consent, contact you to provide information about our products, services and special offers; obtain feedback from you about our products and services; record statistical data for our internal marketing analysis; comply with legal and regulatory obligations, carry out internal audits or investigations, prevent fraud or other unlawful activities, or ensure the safety and security of you and us; provide you informed consultation for your treatments and any post-treatment review and consultation; record quantitative and qualitative treatment data for internal treatment analysis and research; fulfil purposes that are reasonably necessary or ancillary to the abovementioned purposes; and fulfil any other purposes which we may have notified you prior to, or at the time of, obtaining your consent.
• Payment Details: Required solely for processing services. We use secure third-party gateways, including Commbank and never store raw credit card numbers on our servers. Payment information such as bank accounts or credit card details and payment history is kept confidential and used only for billing purposes. We may also use this information to verify your identity and prevent fraudulent transactions.
• Use of third-party services: Required solely for processing services. We use secure third-party gateways, including Commbank and never store raw credit card numbers on our servers. Payment information such as bank accounts or credit card details and payment history is kept confidential and used only for billing purposes. We may also use this information to verify your identity and prevent fraudulent transactions. We may disclose your personal information to our third party service providers who assist us to deliver our services, for example IT service providers, marketing, and consulting services. We will only disclose personal information to overseas service providers where we have taken reasonable steps to ensure that the overseas service provider does not breach the Australian Privacy Principles in relation to your personal information.
• Direct Marketing: We may, from time to time, send direct marketing communications to you about our services and other material that we consider you would find interesting. If you do not wish to receive such direct marketing communications, you can opt out by contacting us at info@beautiqueartistry.com.au. If you choose to opt out of all direct marketing communications, please note that we may still contact you for other reasonable purposes, including information we send to confirm a booking, or notifications of changes to our services or policies. Please note that opting out of direct marketing communications will not opt you out of advertising from us. Please use your cookies or social media settings to control the advertising you see from us across social media and other digital properties.

Storage and Security of your Personal Information

Understanding how we store and protect your personal information